FAQ – Frequently Asked Questions

Attention all International orders

All international orders are not covered by the germination guarantee. Before placing your order, please ensure the email address provided is current and accessible.

Customers are responsible for the cost of shipping for any package reshipments. Taxes & Fees may be required during pick up or delivery, some countries require brokers to clear package (submit to your local customs).

Can feminized seeds turn out to be male or hermaphrodite?

Yes this can happen in rare cases. On average, only 1 in 1000. This is caused by a lot of reasons like stress during the germination process. Make sure that you watch your plants carefully for signs of hermaphrodism. Move the plant to another room or dispose of it right away as soon as you see the signs.

What is the SunWest Genetics Guarantee?

We stand by our products. We inspect our seeds for quality, tested and handpicked to be mature and viable. Each strain may differ in size, shape and colour. Some seeds like White Widow will actually be paler in appearance, or “white”, which is expected to any strain. An immature seed is green in colour or has a husk which is attached to it.

The guarantee is for germination only and does not include growing in your choice of medium.

How do I germinate SWG seeds?

We have been geminating seeds for quite some time now and, in our experience, the best method is the “Cup of Water and Paper Towel Method”. To learn more about the method, please visit our germination page in our website.

How do I know if you won’t keep my money and not send me the seeds?

We have spent years in building our company. The seed business revolves around word-of-mouth referrals thus we have no interest of keeping your money and run away. It is in our best interest to ensure that quality seeds are delivered every time so that you can tell your friends and family how awesome we are.

What currency is used in your store?

The prices shown in our website are in US dollars. If you are a Canadian customer then you will be charged in the amount displayed in Canadian dollars. We choose to process in USD for all orders outside of Canada as we are an international company.

How do I pay for my order?

We accept Visa, Mastercard, Cash, and Bitcoin in US and Canadian dollars. We also accept Interac E-Transfers for Canadians only.

Will I get in trouble if my seeds get seized in the border?

No. Seeds or any agricultural products are not allowed in the mail thus they will be seized. They are seeds not weed.

How much do I pay for shipping?

We offer two options for shipping:

A. Free Shipping

Orders over $200 item total get a free shipping applies. Simply order enough seeds an we will cover the cost of shipping.

B. $20 Priority Shipping with Tracking

This option guarantees delivery as it comes with tracking and insurance. It takes 5 to 7 days to arrive within North America and 7 to 14 days in other countries. No signature required.

NOTE: Importing seeds to some countries can be difficult. Five percent of our shipments are seized in the borders. Choosing the Priority Shipping option ($20 or $40) will guarantee delivery of your order. If in any case, your order get seized by customs then we will reship it if you paid for the priority shipping. Only $10 regular reship fee applies to Australia and New Zealand. Priority Shipping within the country will arrive in 2 to 5 days.

Can you ship your seeds without the original branded packaging?

We can only send our seeds inside the original packaging to our Canadian customers. We are unable to ship empty packaging separately to other countries as well.

Should I be in legal age before I can buy your seeds?

Anyone can buy our seeds as long as you are over 19 years of age.

Do you ship your seeds to my country?

We do ship to all countries around the world. Canadian customers will receive the seeds inside the original branded packaging. While customers from other countries including the USA will receive the seeds inside random discreet objects like birthday cards, pens, beads, flashlights and other items.

How do you get free seeds?

Just order over $420 to get a free seeds from us.

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